Luxurico Properties Ltd

1. Who we are

Luxurico Properties Ltd (“Luxurico”, “we”, “us”) is a UK-registered company that markets residential property in Dubai, United Arab Emirates, to buyers and investors based in the United Kingdom.We are the data controller for the personal information described in this policy.

2. What information we collect

We collect personal information you choose to give us when you enquire about Dubai property, download our investor guide, or complete a form on our website or on social media (including Facebook and Instagram lead forms).This may include:

• Your name, email address and phone number
• Your city or general location in the UK
• Your property preferences, indicative budget, investment timeline and intended funding method
• Records of our communications with you

We also collect limited technical information when you visit our website, such as pages viewed and general device information, through cookies and similar technologies (see section 8).

3. How we use your information

We use your information to:

• Send you the investor guide or other materials you have requested
• Contact you by email or phone about Dubai property opportunities relevant to your enquiry
• Answer your questions and manage our relationship with you
• Understand how our marketing performs so we can improve it
• Comply with our legal obligations

4. Our legal bases

Under UK data protection law (UK GDPR and the Data Protection Act 2018), we rely on:

• Consent where you submit a form agreeing to be contacted about Dubai property You may withdraw consent at any time.
• Legitimate interests to respond to enquiries you initiate, and to market our services in ways you would reasonably expect, balanced against your rights.
• Legal obligation where we must retain records, including for anti-money-laundering checks connected to property transactions.

5. Who we share your information with

We do not sell your personal information. We share it only with:

• Service providers that help us operate such as our website host, email provider, customer relationship management (CRM) software, and Meta Platforms (when you submit a lead form on Facebook or Instagram)
• Property developers or partners in the UAE only where necessary to progress an enquiry or purchase you have asked us to pursue, and we will tell you before doing so
• Professional advisers and authorities – where required by law

6. International transfers

Because the properties we market are in Dubai, progressing your enquiry may involve transferring your information to partners in the United Arab Emirates. Where we do so, we put appropriate safeguards in place, such as contractual protections, as required by UK data protection law.

7. How long we keep your information

We keep enquiry and marketing data for as long as we have an active relationship with you and for up to 24 months after our last meaningful contact, unless you ask us to delete it sooner. Information connected to a property transaction is kept for longer where the law requires it.

8. Cookies

Our website uses cookies and similar technologies to make the site work and to measure the performance of our advertising, including the Meta Pixel. You can control cookies through your browser settings and, where shown, our cookie banner.

9. Your rights

You have the right to

• Access the personal information we hold about you
• Ask us to correct or delete it
• Object to or restrict our processing, including direct marketing
• Withdraw consent at any time
• Receive your data in a portable format

To exercise any of these rights, or to opt out of marketing at any time, contact us at info@luxuricoproperties.co.uk or reply “unsubscribe” to any of our emails. We will respond within one month.

10. Complaints

If you are unhappy with how we handle your information, please contact us first so we can put it right(start_span)You also have the right to complain to the UK’s Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113[span_44].

11. Changes to this policy

We may update this policy from time to time.The latest version will always be available on this page, with the date of the most recent update shown at the top.